We’re here for you.
Personal service is just as much a part of G-Gear as carefully selected products. If you have questions about a knife, your order or our range, simply get in touch with us.
Personal Contact
You can reach us via WhatsApp or by phone Monday to Friday between 4:00 pm and 7:00 pm at +49 176 24999065
or by email at infomail[at]g-gear.com.
We’ll get back to you as quickly as possible and are happy to help personally.
Military & Law Enforcement Discount
Members of the police, military and armed forces are eligible for a discount upon presentation of valid service identification or Military ID.
Please contact us before placing your order at infomail[at]g-gear.com.
We generally do not offer blanket discounts for forums, groups or individuals. Our prices are calculated fairly from the outset, without artificial markups that are later presented as special discounts.
Shipping & Returns
In-stock items are usually dispatched as quickly as possible. Delivery within Germany generally takes approximately 1–3 business days, unless otherwise stated on the product page.
Orders placed over the weekend may take one additional business day.
If you would like to return an item, please send your withdrawal notice by email to infomail[at]g-gear.com.
Further information can be found in our Right of Withdrawal / Cancellation Policy.
Sharpening Service
Does your knife need a fresh edge?
We offer a professional sharpening service for a service fee. Knives purchased from G-Gear are sharpened free of charge – only the applicable shipping costs are charged.
For further information, please contact infomail[at]g-gear.com.
Your Feedback Matters
Good service keeps evolving. If there is anything we can improve, we appreciate constructive feedback, ideas and suggestions – and of course we are just as happy to hear when we’ve done something well.
Simply write to us at infomail[at]g-gear.com.